Information for Case Coordination
Federal Injury Behavioral Health (FIBHC) works in coordination with nurse case managers within OWCP cases.
Services are structured to align with case timelines, documentation standards, and communication protocols required for continuity of care.
FIBHC centralizes all documentation and reporting to ensure consistency and accessibility across the care team.
Case coordination requests may be submitted through the intake system.
How We Work
Federal Injury Behavioral Health operates through a centralized system.
Care is:
Assigned to licensed clinicians
Delivered within structured documentation standards
Coordinated through defined administrative processes
Documentation and Reporting
Clinical documentation is:
Structured
Consistent
Aligned with accepted conditions
Reflective of functional capacity
Forms such as CA-17 and CA-20 are completed and processed through the FIBH system.
Communication
All communication is managed through centralized channels.
This allows:
Tracking of requests
Consistent responses
Alignment with clinical documentation
Coordination of Care
Federal Injury Behavioral Health may coordinate with:
Treating physicians
Case managers
Authorized representatives
Coordination remains within defined clinical scope.
Important Clarification
Federal Injury Behavioral Health provides behavioral health services only.
We do not:
Administer claims
Determine eligibility
Provide administrative decisions
Accessing Services
Cases may be submitted through the FIBHC intake system.
All cases are reviewed prior to assignment.
Clinical referral pathways will become available upon commencement of services.