Information for Union Representatives
Federal Injury Behavioral Health (FIBHC) provides behavioral health services for federal employees navigating the OWCP system.
Care is structured to align with documentation requirements, accepted conditions, and coordinated case management.
FIBHC operates as a centralized system, ensuring consistency across providers and reducing gaps in communication or reporting.
Union representatives may direct members to the intake system for structured case entry.
How We Work
Federal Injury Behavioral Health operates through a structured clinical system.
Care is:
Assigned to licensed clinicians
Delivered within defined protocols
Coordinated centrally
This ensures consistency across cases.
Documentation
All clinical documentation is:
Structured
Objective
Aligned with accepted conditions
Focused on functional impact
Required forms are completed and processed through the FIBH system.
Communication
Communication is managed through centralized channels to ensure:
Consistency
Accuracy
Documentation integrity
Coordination
Union representatives may assist members in accessing services through the intake process.
Care decisions remain:
Clinical
Documentation-based
Aligned with OWCP requirements
Important Clarification
Federal Injury Behavioral Health provides behavioral health services only.
We do not:
Administer claims
Determine eligibility
Make administrative decisions
Accessing Services
Members may access care through the FIBHC intake system.
All cases are reviewed prior to assignment.
Clinical referral pathways will become available upon commencement of services.